Kay recently visited The Avenue in Edgewater, NJ. She's been a customer there for years, but this was the first time she'd used her TravelScoot in the store. When she went to try on clothes she was told she'd have to leave her scoot outside the door. She noted that the dressing room was big enough to fit 5 TravelScoots, so space wasn't the issue. What was the issue was the store employee saying that store policy wouldn't allow her to take her scooter into the dressing room.
Kim (the store employee) finally conceded that Kay could take her scooter in the dressing room this one time, but that she cannot do it next time.